Shipping policy

Evatop Pearls is based in Australia. We ship Australia-wide.

Processing time

Orders are typically processed within 1–2 business days (Monday to Saturday). During peak periods, processing may take longer.

Delivery timeframes

Estimated delivery times after dispatch:

• Metro areas: approximately 3–7 business days
• Regional/remote areas: delivery may take longer

Delivery times are estimates and may vary due to carrier network conditions and peak seasons.

Carrier & tracking

We ship via Australia Post (or an equivalent local carrier where applicable). Tracking is provided where available.

Shipping fees

Shipping costs are calculated and shown at checkout before payment is completed.

Delays, missing parcels & delivery issues

If your parcel is delayed or cannot be located using tracking, please contact us at info@evatop.shop with your order number. We will assist you in checking shipment details and lodging an enquiry with the carrier where needed.

Delivery address

Please ensure your shipping address is correct at checkout. If you are shipping to a workplace, include the company name to help ensure successful delivery.

International shipping

Currently, we ship within Australia only.

Contact

Evatop Pearls
401/403 Sussex Street, Haymarket NSW 2000, Australia
Email: info@evatop.shop
Phone: +61 451 121 799
Customer support response time: within 24 hours (business days)